> Statutes

Regulations

1. General Provisions

The terms used herein shall mean:

"Seller" - LORENTO Sp. with o.o ul. Józefowska 19 93-338 Lodz, NIP 729-270-75-13, REGON 361138517, Nr. KRS 0000546977 (the District Court for Łódź - Śródmieście in Łódź)
"Client" - means a consumer, ie any natural person making orders, or legal action not directly related to its business or professional activity,

"Online Shop (Shop)" - Internet service available at http://sklep.lorento.eu/ through which the customer can buy the products,

"Registration '' - a one-time activity, which consists of the assumption by the Customer" Customer Account ", made using the administrative panel provided by the Operator on the website store.

"Login" - a sequence of alphanumeric characters (e-mail), necessary to access the "Customer Account" determined independently by the Client during the registration process.

"Password" - a string of alphanumeric characters to make the necessary authorization when accessing the Customer Account, determined independently by the Client during the registration process.

"Account" - a place in the store available to the customer after logging in, by entering the username and password, through which it introduces to store data, in particular data on the client, and manages, receives specific data of the Shop, as well as accesses Store functionality available only for customers who have an account in the store. A customer who does not have accounts, should reckon with the fact that he would have access to fewer store functionality, in particular, may have limited opportunities for introducing, managing and retrieving data (content) of the Shop,

"Goods" - Goods presented in the Online Shop.

"The sale contract" - a contract sale of Products within the meaning of the Civil Code, concluded between the provider and the client, using means of communication at a distance,

"Order" - the Customer's aimed directly to the conclusion sell the Products on distance via an online store, specifying the type and number of the Product,

Regulations are in force from 25 December 2014.

1. Orders are executed in the Polish Republic.
2. All prices given by the seller are expressed in Polish currency.
3. The reported prices are gross and include VAT.
4. Prices in the store are subject to change at any time. The current price is shown in the product description at the date of the order and is binding for the conclusion of the purchase contract.
5. For the price of a product does not include delivery costs, which depend on the chosen method of delivery by the customer. The total amount of the contract, together with the supply price is shown in the summary of each order.
6. The current contents of the Rules is available at http://sklep.lorento.eu/content/14-regulamina also at the headquarters of the Seller.
7. Current delivery methods and their prices can be found at http://sklep.lorento.eu/content/10-koszty-i-sposob-dostawy
8. Seller reserves the right to make changes in the regulations. In the course of the contract and throughout the period of the customer after-sales care to observe the rules accepted by him when placing the order. Except when the customer considers it to be less favorable than the current and inform the Seller about the selection of current, as applicable. Existing customers of any changes will be effectively informed by relevant information on their own client accounts in the store.
9. The customer can withdraw from the purchase within 14 days from the date of delivery of the product without giving a reason.
10. All products offered by the seller are brand new, free from physical and legal defects, and have been legally marketed in the Polish market.
11. Presented by the Seller is not an offer within the meaning of the Civil Code, it is only an invitation to enter into negotiations (pursuant to Art. 71 of the Civil Code).
12. Inquiries regarding our products can be submitted to the email address info@lorento.eu
13. Seller shall be liable for two years from the date of purchase the Client under the warranty for physical defects which existed at the time of transfer to the customer or danger occurred from causes located in the Product sold at the same time, in accordance with the Civil Code Act of 23 April 1964 r. (Journal of Laws No. 16, pos. 93, as amended.) and other applicable law.
14. The customer can opt in to receive from the Seller information on the nature of advertising and trade, including by means of electronic communication. This consent is given by the client by selecting the appropriate option on the registration form. Consent is not a condition of the contract.

2. Technical conditions for use of the Shop

1. In order to properly use by customers of services available in the store, it is necessary that all the following conditions are met:

• Internet connection,
• possession of devices to use resources on the Internet,
• use a web browser enabling the display on the device screen hypertext documents linked to the Internet through a web service and the network that supports JavaScript programming language, and also accepting cookie files.

      2.   In order to register in the store you must have an active e-mail account (e-mail). On this account will be sent tips             on what to register in the shop.

      3.   Sellers also recommends that the device used to communicate with the shop had installed the latest Adobe Flash             Player and Java (Oracle).

      4.  Seller provides you the proper operation of an online store with the following browsers: IE version 8 or later,                       Firefox version 21 or later, on screens with horizontal resolution of over 1024 pixels. Using third-party software                 affecting the operation of browsers: Internet Explorer, FireFox, can affect the correct display of the store, which is             why we recommend them off.

 3. Licensing content

1. All images, text, graphics and files that are on the store are protected by copyright and may not be used without permission of the owner.
2. For the purposes of the Rules of Procedure data (content) is defined as: Custom Content. By placing Custom Content Store Seller Customer grants a non-exclusive, royalty-free, territorially and temporally unlimited license to:

• use, including recording and reproduction in any way and form, and dissemination in any way of Own Content, including, in order to make them available in the Shop, in particular in such a way that everyone, at any time and place, could have access them via the Internet or any other network for data transmission, for payment or free of charge, at the option of the Seller;
• modifying your own content to such an extent as to allow their proper share in the Shop, as well as to correct obvious mistakes or errors, in particular writing, stylistic, spelling, punctuation;
• The customer bears full legal responsibility for own contents placed by him in the store;
• Seller allows customers, subject to the conclusion of a separate written agreements, adding their own content toll in terms and conditions laid down in the agreement concluded by the Client with the Seller;
• The customer placing in the Shop Custom Content agrees to export by Seller to other websites, which at the moment is working Seller, in order to make them available, particularly on the Internet, through such services.

4. Registration and login

1. In order to register in the store entity interested in using the services provided by the Seller in the Shop you are required to complete a registration form. Select whether you will be listed in the store, as an individual or a company, choose a user name under which you will see in the store, enter a valid e-mail address (e-mail) necessary to activate the account, set up a secure password to prevent third person impersonate the client.
2. Then, the person interested in using the services provided by the Operator in the Shop should pick up their mail specified during registration and follow the instructions sent by the Operator.
3. The registration form should be completed by the Client enrolling at the store truthfully, ie. Entered data should correspond with the facts. The customer is obliged to keep and immediately update their data in the store, if there has been change them.
4. Seller allows, via the Store, the use of the services of the Shop, consisting of enabling the customer access to specific functionality Store, available free of charge or for a fee.
5. Upon positive completion of the registration process by the client at the Seller shall create a new account and, consequently, the contract is concluded for the provision of services under the "LORENTO Sp. with o.o ". The agreement is concluded for an indefinite period.
6. The administrator of personal data given in the registration form is the company "LORENTO Sp. with o.o ". Personal data shall be processed in accordance with the Act of 29 August 1997. On the protection of personal data by "LORENTO Sp. with o.o "established ul. Józefowska 19 93-338 Lodz for the implementation and provision of services related to the use Store in accordance with the rules and promotion of goods and services. The data owner has the right to inspect their data and correct them at the headquarters of "LORENTO Sp. with o.o ". Moreover, the data owner has the right at any time to object to the processing of their data by the Operator or demand their removal, but this will lead to the removal of the Client's account. For reasons of safety in all these cases the data owner must personally apply to the "LORENTO Sp. with o.o "in writing to the address ul. Józefowska 19 93-338 Lodz.
7. We inform you that your contact information and contact details are made available to external companies with whom we work. We provide only the necessary information for the purpose of purchasing process and shipping goods ordered.
8. The customer may have only one account in the store. It is not allowed to share the Customer data in order to log in to your account to third parties.
9. It is forbidden to carry out any action by customers that might impede or destabilize the operation of the Shop and placing materials unrelated to the topic Store.
10. It is forbidden by customers in the store, in any form, ads, offers or competitive promotional materials, websites, except with the prior consent of the Seller.
11. Third parties are entitled to drive in the Shop competitive to the business of the Seller solely on the basis of prior individual arrangements with the Seller, as to the conditions of such activity in the Shop.

5. Orders

1. In order to conclude sales contracts through an online store, go to the website www.sklep.lorento.eu to register a new user or if you already use our services, log on to the store. Select the goods, their colors, size and quantity by taking technical steps based on client displays the messages and information available on the site.
2. Selection of Goods ordered by you is made by adding them to the basket.
3. When submitting orders - until you press the "Order and pay" - The customer has the possibility to modify the data entered, and in the selection of the Goods. To do this, follow the prompts and information available on the site.
4. After administration of the Customer Online Store enjoying all the necessary data, you will see a summary of complex orders. Summary of complex contracts will include information on:
5. object of the contract;
6. the amount of ordered products;
7. unit and total price of ordered products, including delivery costs and additional costs (if any);
8. the chosen method of delivery.
9. The sales agreement is in Polish, of complying with the Regulations. Placing an order is binding on both parties in accordance with the provisions of the Civil Code and the contract sales at a time when the specified on the registration form e-mail the seller will send a feedback of your order confirmation and acceptance for execution.
10. Orders can be submitted 365 days a year, 24 hours a day, but the performance of the contract takes place on weekdays from 8-14 hours.
11. The term of the contract depends on the chosen method of delivery.
12. The delivery time is up to 72 hours (working days). This time limit may vary during the holiday season and holiday. The changes every time and the customer will be informed in advance on our website.
13. In order to send orders, it is necessary to provide personal information marked as mandatory and press "Order and pay".
14.     After placing an order by the Client, LORENTO Sp. with o.o acknowledge receipt of the order, by sending a message to a client e-mail address. In cases of prolonged waiting for confirmation of an order the customer is asked to check unwanted mail folder also sometimes called Spam-I.
15. The customer can cancel your order yourself using the contact form (for registered customers) until the confirmation of shipment by store.

6. Delivery

1. For orders consisting of several goods which are to be delivered in a single consignment, completion date will depend on the date of completion by the Seller of the last element of the contract, unless the Parties agree otherwise together.
2. Purchased goods with the chosen by the customer sales document (invoice / receipt) is sent to the carrier chosen by the Customer to the specified by the customer in the order form address.
3. In case of unavailability of products ordered by the customer, it shall be informed about the status of your order. The customer can then decide on the manner of its implementation (partial completion, waiting time, canceling the whole order).

 7. Payments

1. The customer can make a payment on delivery - performance of the contract follows immediately after its submission.
2. The customer can make a payment through electronic payment systems - performance of the contract occurs after the payment the customer on the account of the Seller.
3. Electronic payment operator is a company Przelewy24. It is also a guarantee of speed and timeliness of transactions. Through the use of security certificates significantly improves the level of security of transactions cashless.
4. The situation did not note within 7 days of the Seller's account payment for order with the form of payment "payment", the Seller will attempt to contact the customer in order to clarify the problem and help solve it.

8. Termination of the contract

1. In the period of fourteen calendar days of taking possession of the product by the customer or a person designated by the third party other than the carrier, the Customer has the right to withdraw from the contract without giving reasons, according to the general principles deriving from the provisions on the conclusion of distance.
2. In the above mentioned. within client should send a statement of withdrawal from the concluded contract of purchase of goods in any way. However, we recommend making this statement in writing or electronically via e-mail.
3. Returns should take place immediately, not later than within 14 calendar days from the date on which the customer has withdrawn from the contract. The purchased goods should be paid to the following address:
4. LORENTO Sp. with o.o
5. ul. Józefowska 19
6. 93-338 Lodz
7. The cost of returning the goods to the Seller paid by the customer.
8. Returned by Customer goods should be packaged in a way that will protect it from damage or destruction during transport. In the case of destruction that occurs as a result of improper packing shop reserves the right to refuse to accept the return.
9. During the withdrawal, the Client should handle the ordered goods and check it with due diligence. Thus bears the responsibility for reducing its value, which will be the result using it in a way that goes beyond what is necessary to establish the nature, characteristics and functionality.
10. Under the Act of 30 May 2014. On consumer rights The seller must repay the amount paid by the customer (price of goods plus the added shipping) within 14 days from the date on which it was informed of the withdrawal from the contract customer, but Seller reserves that it will not personally receive the returned products from the customer, and therefore may withhold the reimbursement payment received from the customer to the time of delivery back to the customer or provide proof of its dispatch, depending on which event occurs first.
11. Regardless of the chosen by the customer first way of delivery, the Seller shall reimburse him fully incurred by the transport costs.
12. Reimbursement payments to the Customer, the Seller will using the same method of payment, which used customer when placing the order, unless the customer has expressly consented to a different way of return, which will not bind him with additional costs.
13. In case of withdrawal from the contract for part of the Order, the return of cash (the price of the goods and the cost of delivery) will be in proportion to the amount of the returned Goods.
14. In the case of use by the Client of the promotion "Free delivery", Klien t shall be refunded in cash only returned Goods. Customer will not be entitled to reimbursement of the cost of supply.
15. Detailed information on the "Right of withdrawal" can be found under the link "withdrawal".

9. Exchanges

1. Exchanges can be up to 14 days from receipt of package. Exchange sent after a period of 14 days will not be taken into account. The customer should fill out the replacement.
2. Exchanges can be made within the same model - may relate to changes in the size or color, or a different model offered at the same price.
3. Exchanges is absolutely free. The customer shall only bear the cost of sending goods in both directions.
4. The product being replaced with a set of tags and no traces of use (perfume, stains, etc.).

 10. Complaints

1. The complaint will be dealt with within 14 days from the date of delivery of the goods advertised to the store. About the complaint the customer will be informed by e-mail or telephone.
2. In the case of a complaint, customer is required to fill in a complaint form.
3. If complaints are accepted as justified, Seller shall act in accordance with the choice made by the Buyer in the form of a complaint. If the repair or replacement are impossible or would require excessive costs, the Seller shall reimburse any costs incurred by the customer transaction or offer other goods available in the store to choose from.

11. Privacy Policy

1. The shop is certified by SSL (Secure Socket Layer v3). Encryption are subject to personal data transmitted during the ordering and e-mail address if you save up for the newsletter. Certificate issuer for LORENTO Sp. with o.o.jest HOME.PL
2. In the interest of providing the highest quality services to our customers and viewers to our store we use the so-called. "cookies". Cookies (so-called. "Cookies") are computer data, in particular text files that are stored in the terminal equipment of Users and are designed for use with the Service web pages. Cookies typically contain the name of the website from which the storage time of their termination device and a unique number.
3. Rest assured that the use of cookies is not linked to the collection of personal or private data, and is free from viruses. They serve administrative purposes only service, deliver content compatible with the interests of users and site optimization in particular:
4. adaptation of web content to the preferences of the Service User and optimize the use of websites; in particular, these files allow you to recognize the device's Website and properly display the web page tailored to their individual needs;
5. produce statistics that help you understand how the Service Users benefit from websites, which allows improving their structure and content;
6. maintenance of the Service User session (after logging in), through which user does not need on every page of the Service re-enter login and password.

12. Final Provisions

1. If any provision of the Regulations is invalid, the remaining provisions shall remain in force.
2. None of the provisions of these Regulations is not intended to affect the rights of the customer. There can also be interpreted in this way, as in the case of non-compliance with any part of the Regulations applicable law Vendor declares unconditional surrender to and use of this law in place of the challenged provision of the Rules.